Storage Integration Engineer

Job Summary:

The Research Cyberinfrastructure group at the University of Wisconsin-Madison, Division of Information Technology is hiring a Storage Integration Engineer. The Storage Integration Engineer will deliver technical integrations that link together data sources, storage tiers, computing resources, and repositories. In this role, you will be responsible for creating connections across the components of the University's distributed research infrastructure to enable automated movement of data and seamless workflows for researchers. In partnership with groups in central and distributed IT, research computing centers, and the Libraries, you will identify best practices for data movement and data management and consult with faculty and the research community to assist them in leveraging the infrastructure for their unique research and data scenarios. Your work will provide key elements of research computing infrastructure in support of the University's RISE (Research Innovation and Scholarly Excellence) initiative.

University of Wisconsin-Madison is a leading research university, known for interdisciplinary research that creates knowledge and innovations that benefit society and improve lives around the world.

The Research Cyberinfrastructure unit, within the Division of Information Technology, is a group of IT professionals that provides services and support to researchers for their data, computing, data science, and AI-based work. Our mission is to provide a robust, secure, and evolving infrastructure that enables the work of researchers in all disciplines and aligns with UW-Madison's research mission and strategic priorities. To do this, we partner extensively with groups in central and distributed IT, research computing centers, the Data Science Institute, and the Libraries. We focus on providing high quality, reliable services while continuously exploring and learning new technologies that will become transformative for research.

The Division of Information Technology (DoIT) is an exciting and dynamic work environment grounded in organizational principles that include family and personal life/work balance; an inclusive, respectful, and supportive work environment; professional development opportunities; innovation; and alignment with the campus's teaching, learning, and research missions.

Responsibilities:

Designs, implements, and maintains infrastructure and/or complex technical integrations across multiple systems, including in-house systems, acquired commercial, and external such as Cloud hosted. Anticipates issues and devises resolution methodology. Provides non-routine maintenance and long term assistance to ensure subsystems and infrastructure function together and business needs are met. Provides guidance, technical leadership and training to less experienced staff and serves as a subject matter expert to internal stakeholders.

• 10% Integrates, identifies, troubleshoots, monitors, and resolves complex and varied supported services, systems, network, and application problems according to established processes and procedures
• 20% Serves as an expert point of contact for external stakeholders and IT partners regarding system integrations, identifies needs, provides solution options, and communicates issue updates and resolutions
• 15% Participates in the evaluation of vendor software releases, upgrade planning, and impact. Documents and communicates system enhancements or changes
• 15% Assists in the design of system and infrastructure specifications, implementation, and/or integration, trend analysis, and capacity planning
• 15% Plans, coordinates, and executes the development, testing, implementation, integration, and installation of moderately complex system resources, upgrades, and security components in alignment with industry best practices
• 15% Designs small components and runs, maintains, and operates technical systems and infrastructure
• 10% Plans and directs staff implementation of small to medium technical projects as needed

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
Bachelor's Degree

Qualifications:

Required Qualifications
-Professional experience building and maintaining technical integrations between components of complex, enterprise-scale infrastructure systems, such as storage, computing, databases, and software applications
-Experience providing IT solutions to meet the needs of users with a wide range of requirements as a member of a cross-functional team delivering IT services to varied audiences
-Professional experience automating and maintaining operational processes for end-to-end IT service delivery and operational resilience
-Professional experience in change management processes for enterprise level IT systems
-Experience supporting applications using enterprise Identity Management systems such as Globus/CILogon, SAML/Shibboleth/OIDC, Active Directory/LDAP, EntraID

Preferred Qualifications
-Professional experience designing, installing, and integrating elements of computing, storage, software, and/or data transfer systems to support the data-intensive workflows of researchers
-Knowledge of the day-to-day processes involved in research and discovery, including research workflows, data lifecycles, and grant funding cycles and requirements
-Familiarity with security protocols for regulatory compliance areas that impact research (i.e., NSPM-33, HIPAA, FISMA, Controlled Unclassified Information)
-Working knowledge of protocols used to access network attached storage systems, such as SMB, NFS, and Amazon S3
-Proficiency scripting in Python

Work Type:

Full Time: 100%

Hybrid: The candidate selected for this position may perform a combination of on-site and remote work subject to an approved remote work agreement (RWA) agreement, which is reviewed and approved annually. Remote work requires successful candidates to possess their own high-speed internet and phone to perform the work on a university provided computer. Per University policy, transportation between home and assigned work location is not payable/reimbursable and will be at the expense of the employee.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $100,000 ANNUAL (12 months)
Depending on Qualifications
Starting salary will be based on experience and qualifications. Well qualified applicants can expect to earn between $100,000 - $125,000, with final salary based on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits.

Additional Information:

Please note that successful applicants must be authorized to work in the United States without need of employer sponsorship, on or before the effective date of appointment. University sponsorship is not available for this position.

This position is part of the Wisconsin Research, Innovation and Scholarly Excellence (RISE) Initiative. Through accelerated and strategic faculty hiring, research infrastructure enhancement, interdisciplinary collaboration, and increased student and educational opportunities, RISE addresses complex societal challenges of importance to the state, nation and world. Building on UW-Madison's strengths, RISE expands the University's successful track record of connecting with communities and industry on collaborative solutions.

Over the next three academic years, UW-Madison will substantially increase current research computing personnel and hardware infrastructure. Candidates hired through RISE will join a community of scholars working across disciplines, schools and colleges on research, teaching and outreach endeavors. The RISE community, and extended campus community, will engage regularly in venues such as seminar series and colloquia to share ongoing projects and identify opportunities to work together. The University will support the community, facilitating access to research infrastructure, and funding to support broad and rich collaboration.

Further information regarding RISE can be found at: https://rise.wisc.edu/

How to Apply:

Click on the "Apply Online" button to start the application process.

You will be prompted to upload the following documents:
Resume
Letter of Qualifications

Applicants should attach a letter of qualifications and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process.

Contact:

Charissa Weber
charissa.weber@wisc.edu
608-262-0596
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

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Official Title:

Technical Integration Eng III(IT043)

Department(s):

A06-INFORMATION TECHNOLOGY/CTO OFFICE

Employment Class:

Academic Staff-Renewable

Job Number:

313140-AS

 

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.