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Operations and Reporting Specialist

Operations and Reporting Specialist

  • JR10005103
  • Hybrid
  • Madison, Wisconsin
  • Administration
  • Full time
  • Opening at: Jan 7 2026 - 11:00pm CST
  • Closing at: Jan 22 2026 - 11:00pm CST
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      Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

      Job Category:

      Academic Staff

      Employment Type:

      Terminal (Fixed Term)

      Job Profile:

      Administrative Specialist

      Job Summary:

      The Division of Gastroenterology (GI) and Hepatology, within the Department of Medicine, offers a unique opportunity for an Operations and Reporting Specialist to support resource allocation for hospital and clinical operations. This position is crucial to the functioning of the GI/Hepatology Division and the services we provide at all of our clinical locations, including three hospitals, three Madison area clinic sites, and several outreach sites. The Operations and Reporting Specialist will use Qgenda scheduling software to manage and control all pieces of the division’s clinical schedules, ensuring that our clinics are staffed and our providers know where they are practicing every day of the year. In collaboration with the Division Administrator and Clinical Operations team, they will also assist with adjusting schedules to accommodate vacation requests, call schedules, and in patient coverage. The Administrative Specialist also assists with reporting and acts as a subject matter expert with Qgenda and how it serves the division.

      • This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

      • Terminal, 24 month appointment

      • This position has the possibility to be extended or converted to an ongoing appointment based on need and/or funding.

      Key Job Responsibilities:

      • Analyzes data and trends, compiles progress reports, and provides appropriate recommendations or conclusions in support of the assigned operational work unit(s)

      • Implements and executes established policies and procedures for a designated work unit to adhere to unit objectives and to align with established strategies

      • Assists, recommends, and advises staff on unit or program administrative issues, personnel matters, and budgetary problems

      • Serves on committees and attends meetings, representing the interests of the unit or program

      • Schedules logistics and secures resources for a designated work unit to contribute to the day-to-day operational success

      Department:

      School of Medicine and Public Health, Department of Medicine, Division of Gastroenterology and Hepatology

       

      With a distinguished team of over 40 exceptional faculty members and 10 advanced practice providers, the University of Wisconsin Division of Gastroenterology and Hepatology at the University of Wisconsin-Madison is renowned for delivering high-value patient care, driving innovative research, and shaping the future leaders of gastroenterology and hepatology.

       

      At the forefront of our division's success is a comprehensive range of clinical programs that are considered among the best in the field. Recognized by U.S. News & World Report, the UW Health Gastroenterology and GI surgery program consistently ranks within the top 50 nationwide, a testament to our commitment to excellence. Additionally, our UW Health liver transplant program is nationally acclaimed as a Center of Excellence, acknowledged by most insurance networks for its exceptional standards.

      Compensation:

      The starting salary for the position is $56,000 annually; but is negotiable based on experience and qualifications. 

       

      Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. For more information, refer to the campus benefits webpage and the SMPH Faculty /Academic Staff Benefits Flyer 2026

      Required Qualifications:

      • At least 2 years of administrative experience in a healthcare or business setting

      Preferred Qualifications:

      • Experience with scheduling and clinic operations

      Education:

      Bachelor’s degree preferred; focus in healthcare operations, business, or finance preferred

      How to Apply:

      For the best experience completing your application, we recommend using Chrome or Firefox as your web browser.

      To apply for this position, select either “I am a current employee” or “I am not a current employee” under Apply Now. You will then be prompted to upload your application materials.

      Important: The application has only one attachment field. Upload all required documents in that field, either as a single combined file or as multiple files in the same upload area.

      Upload required documents:

      • Cover letter

      • Resume

      Your cover letter should address how your training and experience align with the required and preferred qualifications listed above. Application reviewers will rely on these written materials to determine which applicants move forward in the process. References will be requested from final candidates. All applicants will be notified once the search concludes and a candidate is selected.

      University sponsorship is not available for this position, including transfers of sponsorship and TN visas. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment. This position is currently scheduled to end two years from date of hire and will require eligibility to work until that time. If you are selected for this position you must provide proof of work authorization and eligibility to work. 

      Contact Information:

      Jacqueline Giese, jgiese@medicine.wisc.edu, 608-263-1326

      Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information. 

      Institutional Statement on Diversity:

      Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

      The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

      The University of Wisconsin-Madison is an Equal Opportunity Employer. 

      Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

      To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

      Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. 
       
      The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). 
       
      The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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