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Job Category:
University Staff
Employment Type:
Regular
Job Profile:
Learning Center Coordinator
Job Summary:
The Department of Mathematics at UW-Madison is seeking a Learning Center Coordinator to join our Math Learning Center team. This position offers a dynamic and collaborative work environment including a broad range of challenging and varied responsibilities.
The MLC Coordinator position functions as a first point of contact for students and student workers in the Math Learning Center (MLC). In this role, the coordinator engages daily with tutors and students seeking academic support, providing guidance and addressing problems as they occur.
A primary responsibility of the person in this role is to coordinate and manage scheduling for approximately 70 undergraduate student employees and 30 graduate students across 5 different MLC services as well as timesheet approval for the undergraduate employees. The coordinator also serves as the direct supervisor for approximately 7-10 MLC Front Desk student employees. Under the direction of the Director of the Math Learning Center, the person in this role will conduct independent work and provide data-driven recommendations for enhancing critical administrative operations in the Math Learning Center.
This detail-oriented position requires excellent administrative, organizational, communication (verbal, written, and electronic), and leadership skills as well as computer proficiency. It requires considerable professionalism, confidentiality, independent initiative, sound judgement, analytic ability, and problem-solving skills. The successful candidate will have the ability to manage competing priorities as well as the ability to work independently in dealing with a diverse workload with frequent interruptions and varied responsibilities.
This position is 100% onsite.
Key Job Responsibilities:
- Identifies, designs, plans, delivers, and evaluates academic support center programming and student resources
- Identifies and refers students to appropriate institutional resources and follows-up on referrals
- Schedules logistics and secures resources for academic support center programming
- Coordinates and supports delivery of center programs, including application processing and intake/center program offering-related advising, in support of quality delivery of student support services
- Assists students in assessing their interests, skills, and values; and assists with processing applications to match appropriate fields of study and career options
- Provide supervisory authority for front desk student workers
- Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college
Department:
College of Letters & Science, Mathematics
As one of the largest departments on campus, Mathematics is home to nearly 400 workers including faculty, academic staff, university staff, pre- and post-doctoral trainees; as well as graduate and undergraduate student employees.
Compensation:
The minimum starting salary for this position is $26.00 per hour but is negotiable based on experience and qualifications. Actual pay will depend on experience and qualifications.
Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Please review the summary of benefits for more information.
Required Qualifications:
Minimum 2 years of experience planning and executing business meetings and similar events (e.g. training sessions, coordinated group meetings, etc.)
Experience using Microsoft Office and Google suite for coordinating and processing work activities
Excellent verbal and written communication skills
Excellent interpersonal skills including ability to work with people from a wide variety of backgrounds, cultures, and levels of education
Preferred Qualifications:
Education:
Bachelor’s degree preferred; area of focus in STEM or adjacent field preferred
How to Apply:
Click the "Apply" button to start the application process.
To be considered for this recruitment, you must upload:
-Resume
-Cover Letter
The materials should address your experience relating to the qualifications referenced above.
There is only one attachment field; please upload all application materials here. All listed application materials must be submitted for your application to be considered. Please submit only the materials specified; additional materials will not be reviewed.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. The department cannot sponsor visa applications for this position.
Contact Information:
Jenni Hart, jlhart@wisc.edu or Math HR Office, Math-HR@math.wisc.edu
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
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