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DHH Access Consultant & Services Coordinator

DHH Access Consultant & Services Coordinator

  • JR10009390
  • Hybrid
  • Madison, Wisconsin
  • Equity, Diversity, and Inclusion
  • Full time
  • Opening at: Mar 17 2026 - 11:00pm CDT
  • Closing at: Apr 9 2026 - 11:00pm CDT
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Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Disability Services Advisor

Job Summary:

Do you want to utilize your knowledge of Deaf and hard of hearing (DHH) accommodations to work directly with students? Do you value quality access to sign language interpreters and live professional human captioners? 

Join the McBurney Disability Resource Center at UW–Madison as the DHH Access Consultant & Services Coordinator.

This position is the primary point of contact for UW-Madison, Deaf and hard of hearing students. You will have individual consultations with students to determine their accommodations and provide advocacy. As the DHH access consultant, you are part of larger team of Access Consultants providing accommodations for students with other types of disabilities. 

In addition to working directly with students, you will meet with instructors to discuss and educate on implementing accommodations in the classroom. You will also collaborate with the DHH team to coordinate and track details related to interpreting and CART requests for non-academic requests. 

Key Job Responsibilities:

  • Coordinate sign language interpreting and CART captioning requests

  • Facilitates the interactive process in collaboration with populations with disabilities, students, instructors, and staff to determine reasonable accommodations

  • Provides information and resources regarding legal rights and responsibilities to populations with disabilities and their support systems

  • Conducts intake assessments, maintains current data records, and determines eligibility for disability services

  • Provides consultative services to staff regarding appropriate services and accommodations

  • Consults with clinician professionals to evaluate access needs and allocate resources

  • Secure relevant preparation materials for service providers 

  • Assists in the development of programs and initiatives that promote awareness, sensitivity, advocacy, and competence in ensuring access for individuals with disabilities

  • Present on deafness, services, and accommodations to campus community 

  • Collaborate, document, and follow up as needed with the Deaf and Hard of Hearing (DHH) Services team colleagues to share information about accommodation requests

Department:

Student Affairs, Student Success and Belonging, McBurney Disability Resource Center

The McBurney Disability Resource Center is the office for students with disabilities and classroom accommodations on the University of Wisconsin-Madison campus. As part of the student accommodation process, we work collaboratively with students and instructors to provide and support effective student accommodations. While the McBurney Center primarily focuses on student accommodations, the Deaf and Hard of Hearing (DHH) Services Program also fills campus interpreting and captioning requests for departments, faculty, staff, visitors, program participants, and campus events. 

The McBurney Disability Resource Center is part of the Division of Student Affairs at the University of Wisconsin-Madison, led by the Vice Chancellor for Student Affairs. We strive to create an inclusive campus environment that allows students to engage, explore, and participate in the Wisconsin Idea. We work with over 5700 students annually, have a strong collaborative team, and partner with students, instructors, staff, student organizations, and others throughout the campus. 

Compensation:

The expected minimum starting salary for this position is $61,000.00 annually. Actual pay will depend on experience and qualifications. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf 

Required Qualifications:

  • Experience with DHH Community: You have worked with or have personal experience with the DHH community

  • Knowledge of Accommodations: You understand the specific services and technology that DHH students may use.

  • Language Skills: You are fluent in American Sign Language (ASL).

  • Professionalism: You are organized, have a strong attention to details, are skilled at managing your time, and are a clear written and interpersonal communicator.

Preferred Qualifications:

  • Post-Secondary Experience: You have experience working in a post-secondary environment with the Deaf and hard of hearing community.

  • Coordinating: You have experience coordinating a service(s).

  • Legal Knowledge: You understand state and federal laws regarding disability rights.

  • Presenting skills: You have skills and knowledge to present on disability-related topics.

  • Disability Knowledge: You have direct experience working with individuals with an array of disabilities, including intersectional identities and co-occurring conditions.

  • Computer Skills: You are skilled using email, word processing, spreadsheets, and various databases.

Education:

Required: Bachelor's Degree 

Preferred: Master's Degree 

Preferred field of study: Disability Services in Higher Education, Deaf or Disability Studies, Counseling, Social Work, or related field. 

How to Apply:

To begin the application process, please click on the "Apply Now" button. As part of your application, you will need to upload the following documents:

1. A current resume.
2. A cover letter that addresses your experience and qualifications relevant to this position.

Please note that there is only one attachment field. You must upload all your documents into the one attachment field.


Application reviewers will evaluate the materials you submit, including your resume and cover letter, to identify qualified applicants who will advance in the recruitment process. Please ensure that your application is complete and submitted by the deadline to be considered for this position. Successful applicants must be authorized to work in the United States by their start date and must maintain continuous work authorization for the duration of their employment (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship).

Contact Information:

Angel Cartagena, hr@studentaffairs.wisc.edu 608-890-2570

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information. 

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer. 

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. 
 
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). 
 
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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