DCS Unit Manager - Catering

Job Summary:

University Housing is now hiring! We are looking for motivated leaders for our Unit Manager position. This individual would lead a team of career and student staff in our Dining & Culinary Services department on the UW-Madison campus.

University Housing Dining & Culinary Services serves the residents of the University Residence Halls, as well as all UW-Madison students, faculty, staff, and the general public in a variety of venues, including catering operations, 7 dining markets, coffee shops, and convenience stores.

Unit Managers oversee food service operations, manage financials, and develop long-term operational strategies to enhance customer satisfaction and meet food service objectives in environments such as dining, retail, and/or catering venues.

Responsibilities:

Provides guidance for food service operations in environments such as dining, retail, and/or catering venues, including financial and long term operational planning to ensure customer satisfaction and achieve food service goals.

• 30% Provides operational guidance for food service activities, identifies, develops, facilitates staff training opportunities, and/or supervises dining staff
• 20% Plans and directs staff implementation of operating policies and procedures to ensure adherence to safe food quality, handling, and sanitation processes and procedures
• 10% Monitors the unit budget and approves expenditures
• 10% Tracks and forecasts inventory levels and places replenishment orders
• 15% Directs and provides exceptional customer service, answers questions, and provides information regarding food preparation and associated activities
• 15% Develops staff resources, menus, and communication plans based on established goals

Tasks:

• Identifies and implements key trends and opportunities in fast casual dining.
• Manages a dining unit in a high-volume, dynamic, student residential dining environment.
• Manages and supervises student employees.
• Oversees customer service initiatives and resolves concerns.
• Provides support and assists as needed in the implementation of plans and procedures in the event of an emergency.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
Bachelor's Degree

Qualifications:

Required:
--5 years of previous management experience in food service, catering or related experience.

Preferred:
--2 to 3 years food service management experience in a large scale commercial or corporate level setting.
--College or University food service management experience.
--Experience with food menu management and ordering.

License/Certification:

Required
ServSafe Certification
Current ServSafe certification, or the ability to be certified within the first 6 months of appointment is required.

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $65,000 ANNUAL (12 months)
Depending on Qualifications
This is a full-time appointment. The starting annual salary is $65,000 or higher based on qualifications and includes a competitive retirement and benefits package.

Additional Information:

Schedule for this position is primarily based on catering events and includes frequent weekends and evenings. Schedule alterations as operations and position expectations demand.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.

How to Apply:

Applicants must submit a resume within the online application system.

Online applications must be received by 11:55pm on the deadline listed. We are unable to consider incomplete application materials. Applications for this position may be considered for future vacancies in this title within University Housing.

Contact:

Katie Smart
katie.smart@housing.wisc.edu
608-262-6111
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

---

---

Official Title:

Food Service Manager(DS012)

Department(s):

A85-UNIVERSITY HOUSING/DINING/GRAINGER CATERING

Employment Class:

Academic Staff-Renewable

Job Number:

313985-AS

 

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.