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Associate Director of Clinical Services

Associate Director of Clinical Services

  • JR10008498
  • Hybrid
  • Madison, Wisconsin
  • Health and Wellness Services
  • Full time
  • Opening at: Apr 6 2026 - 11:00pm CDT
  • Closing at: Apr 22 2026 - 11:00pm CDT
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Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Counseling Svcs Assoc Dir

Job Summary:

Under the direction of the Director of Mental Health Services, the Associate Director of Clinical Services is responsible for providing oversight of clinical services within Mental Health Services (MHS). The Associate Director of Clinical Services serves as a member of the Mental Health Services Leadership Team (MHLT) and is a Team Manager within UHS.

Associate Director: (60%)

  • Provides innovative leadership and vision to collaboratively develop and manage clinical services to address the mental health needs of the student population.

  • Provides clinical consultation to UHS Mental Health and Medical providers, as well as campus and community partners.

  • Monitors service delivery flow, providing timely reports related to utilization, services provided, and other variables to align with the mission of MHS and UHS.  

  • Ensures that staff maintain accurate and timely documentation for all clinical interactions and consultations.

  • In collaboration with the MHLT, evaluates and modifies MHS policies and procedures to align with field standards and best practices.

  • Provides training related to clinical services for staff and trainees.

  • Maintains intricate knowledge of the Electronic Health Record.

  • Serves as contact for third party crisis response service including shared afterhours consultation, monitoring for adherence to protocols, and coordinating care with MHS providers.

  • Participates in personnel supervision as part of the MHS Leadership Team including supervision of coordinators and Assistant Directors in the clinical services area.

  • Supports coordinators of clinical services

  • Develop and implements initiatives related to Mental Health Services, including an annual Peer Review.

  • Assists in the development and implementation of mental health program evaluation.

  • Member of the campus Behavior Intervention Team, and the Student Crisis Response Team.

  • Participates in director on call rotations.

Direct Clinical Service: (25%)

  • Provides clinical services which may include the full range of services offered

  • Participates in the provision of mental health crisis services and on call support and responds to campus crises

  • Provides outreach including programming and consultation

  • Demonstrates a commitment to culturally responsive care

Administrative: (15%)

  • Maintains accurate and timely documentation for all clinical interactions and consultations.

  • Collaborates with providers and staff in UHS units and with campus partners.

  • Follows agency policies and procedures consistent with state mental health statutes, ethical guidelines, best practices, HIPAA, and FERPA.

  • Attends staff, team, workgroup and professional development meetings.

  • Serves on internal and external committees.

  • As resources allow, represents UHS on the UW-Madison Campus, in the Madison community, and with local, regional, and national professional organizations.

  • Provides continuing education presentations to trainees, staff, and external organizations; and

  • Other duties as assigned.

Key Job Responsibilities:

  • Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
  • Assists in executive decision making as a member of the leadership team of counseling services
  • Establishes on-going staff development activities
  • Manages administrative and medical records
  • Functions as the day-to-day contact person in the Director's absence which may involve responding to life-threatening crises and providing direction to staff and students
  • May manage the unit budget
  • Provides mental health services including diagnostic evaluations, assessments of suicide/homicide or other danger to the community, referrals and monitoring of medications, decisions regarding hospitalization or withdrawal from school, and ongoing treatment; and advises families
  • Manages psychological emergencies and crises for individual patients and the community at large
  • Functions as administrator of the counseling services and provides oversight of training efforts

Department:

University Health Services, Mental Health Services

At UHS our mission is to promote, protect, and improve student health and wellbeing.  UHS employees are dedicated to providing high-quality medical, mental health, prevention and wellness services for UW-Madison students. These efforts contribute to students learning, leading and thriving in a healthy community. Learn more about us at uhs.wisc.edu

UHS Mental Health Services provides flexible, short-term mental health care in supportive and responsive ways to meet students’ individual needs. UHS offers counseling as well as psychiatrysurvivor support, and assessments for specialized concerns. Through a blend of clinical services and proactive outreach programs, we aim to meet students where they are emotionally and where students live, learn, and gather

Compensation:

The starting salary is $110,197 - $120,000, and is negotiable based on experience and qualifications.

An employee in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurance and savings accounts; retirement benefits. Information can be found at https://hr.wisc.edu/benefits/

UW is a qualified employer for the Public Service Loan Forgiveness (PSLF) and Temporary Expanded Public Service Loan Forgiveness (TEPSLF) programs. 

Required Qualifications:

  • Minimum of five (5) years experience in a mental health treatment setting

  • Minimum of one (1) year of demonstrated leadership experience in a mental health setting

  • LCSW, LPC, LMFT or PSY licensure in the State of Wisconsin by start date

Preferred Qualifications:

  • Minimum of two (2) years demonstrated leadership experience in a mental health setting.

  • Experience in a college or adolescent/young adult mental health treatment setting

  • Experience with personnel supervision

  • Expertise in consultation and collaboration within an interdisciplinary mental health treatment setting

  • Evidence of clinic management including staffing, monitoring and adjusting service delivery related to utilization

  • Knowledge of electronic health record systems

  • Knowledge of state and federal legal and ethical confidentiality requirements

  • Evidence of oversight and leadership of quality improvement initiatives

  • Demonstrated attentiveness to intersectionality and health disparities

  • Experience in mental health crisis assessment, triage, and brief intervention

  • Experience with supervision of trainees

Education:

  • Required: Masters Degree or PhD in Counseling, Mental Health, Social Work, or similar discipline

How to Apply:

Please click the appropriate option in the Apply Now box to start the application process. You will be required to log in or create an account to continue.

Applicants should attach a letter of qualifications and resume detailing their training and experience relating to the required and preferred qualifications referenced above. Please note, there is only one attachment field. You must upload all your documents in the attachment field

Include your licensure status in your application materials. Only candidates with confirmed licensure status will be eligible to advance to the interview stage. LCSW, LPC, LMFT or PSY licensure in the State of Wisconsin by start date is required.

Successful applicants will be invited to first round virtual interviews the week of May 18th. Candidates selected to advance to second round interviews can expect those to take place virtually the week of June 8th.

Finalists will be asked to provide a list of at least three (3) professional references with titles, emails, phone numbers, including at least one supervisory reference.

Successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. 

This position has been identified as a position of trust with access to vulnerable populations.  The selected candidate will be required to pass an initial caregiver check to be eligible for employment under the Wisconsin Caregiver Law and every four years.

Contact Information:

Amy John, amy.john@wisc.edu, 608-890-3592

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer. 

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. 
 
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). 
 
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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