Assistant Director

Assistant Director

  • JR10004870
  • Hybrid
  • Madison, Wisconsin
  • Academic Services and Student Experience
  • Full time
  • Opening at: Oct 12 2025 - 11:00pm CDT
  • Closing at: Oct 28 2025 - 11:00pm CDT

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Student Affairs Asst Dir (C)

Job Summary:


The Assistant Director plays an important leadership role in the Office of Student Assistance and Support (OSAS) and serves as the vice-chair of the campus-wide Behavioral Intervention Team (BIT). This position involves working one-on-one with students in crisis, as well as supervising two care coordinators. To provide comprehensive support and ensure the success of students, the Assistant Director collaborates with faculty, staff, parents, and community members. Additionally, this staff member will participate in an on-call rotation for drop-in services and in the dean on-call program.

Key Job Responsibilities:

  • Serve as the vice-chair for the Behavioral Intervention Team

  • Serve as Dean on Call for scheduled evenings and weekends.  Respond to campus crisis when needed

  • Develops, plans, and directs staff implementation and operational work plans of one or multiple student affairs programs, activities, experiences, and/or services
  • Evaluates and promotes short and long term existing strategies and makes recommendations for program enhancement
  • Contributes to the design of student-focused programs and associated resources and materials to promote new and ongoing educational initiatives
  • Answers questions and provides information regarding student affairs resources to individual students and groups
  • Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
  • Identifies, develops, and facilitates unit staff training opportunities
  • May monitor the program budget and approve expenditures

Department:

Student Affairs, Student Advocacy, Office of Student Assistance and Support

The Office of Student Assistance and Support (OSAS) creates a culture of care on campus by connecting students to support for student success.  The office assists with academic, financial, health, family emergencies and other difficulties. The office supports ALL students, including graduate and professional students.  The office also consults with faculty, staff, parents, and community members to help support overall student success.

OSAS is part of Student Affairs at the University of Wisconsin–Madison, led by the vice chancellor for student affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, student success and belonging, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.

Compensation:

The expected minimum starting salary for this position is $79,193.00 annually. Actual pay will depend on experience and qualifications. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf 

Required Qualifications:

  • 1–2 years of experience serving in an on-call capacity, providing crisis response and intervention for students after hours and on weekends.
  • 3–5 years of professional experience working with college or university students experiencing mental health, behavioral, or personal challenges.
  • Experience preparing and analyzing statistical or assessment reports related to student demographics, case trends, and outcomes.
  • Skilled in consultation and collaboration with faculty and staff regarding student concerns and interventions.

Preferred Qualifications:

  • Demonstrated experience supervising professional staff, including performance management and professional development.
  • Proven ability to serve as a backup to office leadership and to chair or lead campus-wide committees or intervention teams.
  • Experience presenting to large and diverse audiences, including faculty, staff, students, and external partners.
  • Experience coordinating care and case management with local hospitals, mental health providers, and community-based agencies.
  • 5–7 years of experience in student affairs, case management, or a related on-campus student support role within higher education.

Education:

Bachelor’s Degree Required

Master’s degree Preferred

How to Apply:

To begin the application process, please click on the "Apply Now" button. As part of your application, you will need to upload the following documents:

1. A current resume.
2. A cover letter that addresses your experience and qualifications relevant to this position.


The application reviewers will use the materials you provide (resume/cover letter) to determine which qualified applicants will move forward in the recruitment process. Please ensure that your application is completed and submitted by the deadline to be considered for this position.  Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.

Contact Information:

Angel Cartagena, hr@studentaffairs.wisc.edu 608-890-2570

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information. 

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

The University of Wisconsin-Madison is an Equal Opportunity Employer. 

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. 
 
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). 
 
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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