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Job Category:
Academic Staff
Employment Type:
Regular
Job Profile:
ERP Administrator III
Job Summary:
The Division of Information Technology (DoIT) seeks a collaborative and customer‑focused PeopleSoft Systems Administrator to support PeopleSoft infrastructure and operations across the UW enterprise. This role operates in a dynamic environment and contributes to the implementation and rollout of new technologies, with an emphasis on automation, standardization, and cross‑team collaboration. The PeopleSoft environments supported by this position enable critical enterprise‑wide applications. Successful candidates will demonstrate strong interpersonal, organizational, time‑management, and decision‑making skills. This position includes providing system support outside of regular business hours.
DoIT is an exciting and dynamic work environment grounded in organizational principles that include family and personal life/work balance; an inclusive, respectful, and supportive work environment; professional development opportunities; innovation; and alignment with the campus's teaching, learning, and research missions. DoIT provides core IT infrastructure services to the university, develops and implements services for the university and in some cases, for the Universities of Wisconsin, plays a major role in managing the state-wide higher education network and regional networks.
This position is eligible for any of the following: 100% remote work; partial remote work; or fully on-site. Remote work requires an approved remote work agreement (RWA) agreement, which is reviewed and approved annually. An RWA requires successful candidates to possess their own high-speed internet and phone to perform the work on a university provided computer. Per University policy, transportation between home and assigned work location is not payable/reimbursable and will be at the expense of the employee.
Key Job Responsibilities:
- Creates and updates access permissions and maintains user accounts to maintain ERP systems security through user profile management
- Designs, configures, monitors, and maintains performance metrics for system features and recommends and takes corrective/preventive actions
- Recommends and participates in the implementation of ERP system enhancements or changes that may involve custom design, optional, and third-party products
- Plans, coordinates, and implements system-wide updates, upgrades, and patches for ERP systems
- Troubleshoots hardware, software, and system problems that involve ERP system-wide functionality
- Assists management team by advising on enterprise information technology operations and business models
- Assists in serving as the liaison representing interests to internal and external stakeholders
Collaborate with management, clients, and external consultants to establish objectives, ensure alignment, and consistently exceed customer expectations and team performance goals
- Participates in the design, development, and implementation of test and production objects. Defines user requirements and performs configuration, change management, and testing activities
Department:
Division of Information Technology, Enterprise Business Systems, ERP Administration
Enterprise Business Systems (EBS) helps administrative units provide enterprise resource planning (ERP) services to UW–Madison and Universities of Wisconsin constituents. EBS groups are formed around the ERPs (HRS, SFS, Madison SIS, CRM) and key administrative units. EBS supports cloud applications, on-premise vendor solutions, and custom systems through business analysis, application design, programming, integration, testing and project management.
ERP Administration provides system administration and database administration support for PeopleSoft and Oracle for the systems mentioned in the other groups in EBS. Additionally, the group supports Informatica, OBIEE, and ERPs local to other campuses.
Compensation:
Starting salary will be based on experience and qualifications. Well qualified applicants can expect to earn between $110,000 - $125,000, with final salary based on experience and qualifications.
Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at (https://hr.wisc.edu/benefits/).
Required Qualifications:
- Professional experience demonstrating effective technical knowledge of Enterprise Resource Planning applications, with particular emphasis on Oracle PeopleSoft (7 years preferred)
- Professional experience with configuring and maintaining PeopleSoft ERP enterprise application software
- Demonstrated ability to diagnose and solve highly complex problems with application and database management system infrastructure
- Demonstrated experience writing technical documentation and working with customers that are not technical
- Demonstrated experience producing clear, accurate technical documentation and effectively collaborating with non‑technical customers to translate complex concepts into accessible language.
- Proficient with collaboration tools (e.g., WebEx, Box).
Preferred Qualifications:
- Strong Customer Service experience in PeopleSoft enterprise technology environments with emphasis on communication, technical documentation, and Service Level Agreement (SLA) commitments.
- Experience as a PSAdmin with PeopleSoft Campus Solutions, Financials, or Human Capital Management (HCM).
- Experience with PeopleSoft DPK's, PUM, and Open Search technology.
- Experience with scripting PeopleSoft solutions (startup and shutdown scripts, monitoring scripts, notifications, etc.).
- Experience with integrating SAML authentication with PeopleSoft technology stack.
- Experience with PeopleSoft Enterprise Resource Planning database and applications within the UW organization.
- Knowledge of complex business/transaction processing at the UW System and campus level, and experience working within the UW organization
Education
Bachelor's Degree Preferred Minimum
How to Apply:
Click on the "Apply” button to start the application process.
You will be prompted to upload the following documents:
-Resume
-Letter of Qualifications
Applicants should attach a letter of qualifications and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process.
Please note that successful applicants must be authorized to work in the United States without need of employer sponsorship, on or before the effective date of appointment. University sponsorship is not available for this position.
Contact Information:
DoIT Human Resources, doit-hr@doit.wisc.edu, 608-263-1790
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
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