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Job Category:
University Staff
Employment Type:
Regular
Job Profile:
Administrative Assistant III
Job Summary:
Join Our Team as an Administrative Assistant III
Looking for a role where your organizational skills truly make an impact? As the Administrative Assistant III in our Housing Facilities office, you’ll be the hub of communication and coordination that keeps our operations running smoothly. From supporting staff and residents to ensuring documentation is accurate and in compliance, your work directly influences service quality and resident satisfaction. This position is key to providing reliable, responsive customer service within Housing Facilities, ensuring clear communication and timely support for students, residents and contractors.
Work Schedule:
- The primary schedule for this position is Monday – Friday between hours of 7:00am – 4:00pm with a 30-minute lunch
- The schedule will be set with the selected finalist at the time of offer. Any future schedule adjustments will be reviewed with consideration for operational needs.
Key Job Responsibilities:
- Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
- Serves as a primary point of contact for individuals and groups, provides organizational information via phone, in person, and through other communication mediums
- Prepares and audits complex records, edits documents, and reviews work done by others
- Develops, sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures
- Develops, implements, and maintains methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
Department:
Division of University Housing, University Housing Facilities
Housing Facilities is part of the Division of University Housing at the University of Wisconsin–Madison. Our team is responsible for the full spectrum of two distinct facilities operations, which include housekeeping, mechanical maintenance, infrastructure repairs and renewal, and long‑term capital planning, for both undergraduate students and graduate students and their families living with us. As a student service organization, Housing Facilities advances the university’s mission by delivering safe, well-maintained living and learning environments.
The Residence Halls, consisting of 30 buildings and 2 million square feet, houses approximately 8,000 undergraduate students during the academic year and welcomes more than 18,000 conference and program guests each summer. In addition to living spaces, our operations support a wide range of programs and functions, including classrooms, office spaces, dining and culinary operations, marketplace venues, meeting rooms, and event spaces.
University Apartments provides housing to an average of 2,500 residents in 1,240 apartments, serving a diverse community of graduate students, staff, and their families. The University Apartments community is located on over 80 acres of greenspace and also includes a large community center with a Housing-operated licensed early childhood education program.
While most of our front-line staff and supervisors are hired with a primary unit location to serve residents and guests, specific to their role, our facilities team is committed to remaining flexible enough to support each other and our operations as needed throughout the year.
Compensation:
The starting hourly wage is $25.37 or higher based on qualifications with a competitive retirement and benefits package, including vacation, holidays, and paid time off. Benefits information can be found at (https://hr.wisc.edu/benefits/)
Required Qualifications:
- A minimum of 2 years of office experience providing customer service
- A valid driver’s license is required
Preferred Qualifications:
- 3 or more years of office experience providing customer service
- Large database management experience
- Experience working in a residential setting
Education:
High School diploma preferred
How to Apply:
Please submit a resume within the online application system. We are only able to consider completed application materials submitted by the deadline date.
Candidates who apply for this position may be considered for other or future vacancies within this title, including those which may have a different work schedule and/or requirements from this vacancy.
Additional Information:
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.
University Housing may communicate with you about your application status using a text messaging service. To opt-out please reply "STOP" to text messages received or contact University Housing HR at hr@housing.wisc.edu or 608-262-2766. Message and data rates may apply.
Contact Information:
University Housing Human Resources, hr@housing.wisc.edu, 608-262-2766
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.